Office Manager
Susan Goodwin
Susan Goodwin is an experienced office management professional with over a decade of expertise in administrative operations and workplace culture. She has a long-standing history with ALW, having first joined the firm as a receptionist when it was established in 2000. After stepping away for 13 years to raise her children, Susan returned in 2015 and quickly advanced to her current role as Office Manager and Bookkeeper.
In her position, Susan plays a vital role in coordinating all aspects of office operations. She manages accounts payable and receivable, payroll, benefits administration, and the firm’s insurance policies, filings, and renewals. She also leads new employee onboarding in collaboration with the human resources team, ensuring a smooth and welcoming transition for every team member.
Susan is deeply committed to fostering a positive and efficient work environment. She plans internal meetings and special events and is known for her thoughtful recognition of birthdays, anniversaries, and milestones—bringing a spirit of care and connection to the ALW studio.
